All staff and students at University College Birmingham have a duty to safeguard and report any concerns they have in a timely manner
If you have a safeguarding concern regarding anyone at UCB or believe someone to be at immediate risk of harm, please contact the safeguarding team at safeguarding@ucb.ac.uk or on the telephone numbers below.
View Safeguarding Policy Emergency Contacts and Support Service Directory
Pastoral support
Pastoral Support Officers support our FE students by working with teams across UCB to support students learning. They can offer 1:1 mentoring support, giving students practical strategies to help manage difficult situations. They also deliver group sessions to support progression and personal growth.
The teams also organise and oversee a range of enrichment activities designed to support students' personal development. To access the teams services, students need to be referred by their academic teams/a member of staff.
Meet our Safeguarding team

Tracy-Anne Rider
Designated Safeguarding Lead and Head of FE Pastoral Support
0121 232 4104
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Jacqueline Duggan
Deputy Designated Safeguarding Lead
0121 232 4314
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Deborah Scattergood
Pastoral Support Officer
Further Education
0121 232 4126
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Masuma Sultana
Pastoral Support Officer
Further Education
0121 232 4415
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Safeguarding and Harassment Advisors
To provide a safe and secure environment across all UCB campuses we have a range of staff trained as Safeguarding and Harassment advisors. Please do not hesitate to contact one of the staff below should you need any support, advice or guidance on matters relating to Safeguarding or Harassment.
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Health and wellbeing
We know good health and wellbeing are essential for you to enjoy your university experience and study effectively. Our dedicated team are here to help you.
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Disability and neurodiversity support
We are committed to providing an inclusive learning environment, and our DNS team is here to advise you and provide assistance throughout your studies.
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Learning support
Whatever help you need to succeed in your studies, our learning support teams are committed to giving all our students the advice, skills and practical tools to discover your…
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Student Engagement Team
As a hub of student support, the student engagement team uses its platforms as a way of bringing the community at University College Birmingham together.
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