6 7 SUPPORT AND ADVICE Whatever help you need, our support teams are committed to giving you the advice, skills and practical tools you need to be able to enjoy your time at university – all while helping to look after your health and wellbeing. Our support includes one-to-one academic support, online skills materials, in-class skills, development sessions and more. We pride ourselves on the support we offer our students and all departments have an open-door policy. To make the most of your time with us, please make sure you ask for support when you need it. Here are some links that may be useful during your time with us. CENTRE FOR ACADEMIC SKILLS AND ENGLISH (CASE) CASE offers tailored support to help you achieve your academic goals. We offer weekly one-to-one appointments with Academic Skills Centre staff, covering everything from writing essays and reports to presentation skills and improving grades. We also provide high-quality, interactive online resources and in-class support. STUDENT ENGAGEMENT TEAM The Student Engagement team works to improve communication between students, academic staff and support services, offering a single point of contact to discuss any issues you may be having while studying. LEARNING SUPPORT From well-resourced library facilities to our online learning support system (Canvas), our learning support teams provide you with the skills and practical tools you need to reach your full potential. HELPING YOU GET HIRED HIRED is our impartial careers, employability and placements service for students and alumni. Whether it’s guiding you towards your ideal placement, preparing you to stand out in the job market or backing you in setting up your own business, our dedicated team has the specialist knowledge and experience to help craft you into a confident, career-ready graduate. HEALTH AND WELLBEING We recognise that good health and wellbeing are fundamental for effective study and a positive student experience. There are many environmental stresses and personal difficulties which can affect you as a student, so we have a free and confidential health and wellbeing service, which is open to everyone. We understand that support can be needed at any time of the day, so we offer a free 24/7 Student Assistance Programme. DISABILITY AND NEURODIVERSITY SUPPORT We are committed to ensuring every student has an equal and outstanding learning experience, and everyone is welcome - regardless of physical disability, medical conditions, or other specific special needs. We encourage all students to disclose information to us, especially at the start of their course, so our Disability and Neurodiversity Support team can advise and provide discrete assistance throughout your studies, working closely with other support areas to ensure your needs are met and that you enjoy your time with us. FINANCIAL SUPPORT It is important to manage your finances and make sure you access any help you are entitled to. Our staff can give you all the support you need. Whether it is advice on childcare, bursaries, scholarships, schemes or free meals, we can help. DOCTOR AND DENTIST ADVICE We have a university nurse who is available on campus to provide you with practical advice and assistance with medical needs while you study with us. The nurse can assist with many practical issues such as general health advice, contraceptive advice, advice on how to register with a GP or dentist and how to claim costs, minor injury treatments, information on immunisations and advice on completing the HC1 form. UNIVERSITY COLLEGE BIRMINGHAM UNIVERSITY COLLEGE BIRMINGHAM
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