Nancy Mpofu

My academic and industry experience lies in business, tourism, hospitality and events management, spanning almost two decades.

While studying for a BTEC Edexcel HND in Hospitality Management at Walsall College I was awarded a student achievement scholarship by the University of Wolverhampton. I proceeded to study with them and graduated at the top of my class, gaining a 1st class Bachelor of Arts degree in International Hospitality Management and receiving the hospitality prize for the student with the highest academic achievement. 

I have held management positions in Zimbabwe and the United Kingdom for Best Western Hotels, Premier Inn and InterContinental Hotels Group (IHG), in addition to establishing my own events deco and hiring business as an entrepreneur. I completed a master's degree in Hospitality and Events Management. My desire to impart knowledge and share decades of industry experience propelled me into academia, where I earned a PGCE PCE and have since taught in higher education

I am extremely student-focused, enjoy making learning enjoyable, and endeavour to develop engaging and stimulating tools that are unique and innovative. Now I am committed to ensuring the success of our students at University College Birmingham.

I lecture in higher education on both undergraduate and postgraduate degree programmes.

I am a PhD candidate and am currently investigating precarious work effects on employee subjective wellbeing, focusing on UK hotel industry employees.