Hafiza Rasool

Hafiza's Profile

Job title

Lecturer

Academic qualifications

MA, PG Dip in Education, Cert Ed, BA (Hons) Employee Relations & Management

Professional recognition / membership

Aurora Management & Leadership certified Institute of Hospitality Membership CiPD Professional Membership Digital Tourism Think Tank Sustainability Leadership Programme

Telephone

0121 604 1000

Profile

My business and commercial acumen developed whilst helping to support my family’s travel agency business and working part-time for Marks and Spencer’s in Retail. I originally studied for a HND in Public Administration then followed this with a Combined Honours degree in Employee Relations and Management at University of Central Lancashire. Gaining some HR experience working for Lancashire County Council in the Education Department. Later, I progressed to working within the Postgraduate Admissions Department for Birmingham City University. Upon graduating I gained full-time employment as Examinations Officer at the Birmingham College of Food, Tourism & Creative Studies leading to gaining multiple teaching qualifications along with becoming a lecturer in the Higher Education sector. As a lecturer at University College Birmingham with over 20 years of experience I have continued to complete IT based qualifications and postgraduate qualifications within the Higher Education sector. I have recently completed the nationally recognised AdvanceHE Aurora Management & Leadership programme and the AdvanceHE for role becoming an External Examiner.

In addition to the above, I retain a keen interest in multicultural global trends, social media engagement initiatives and partake in online webinars to keep up to date with global emerging markets. Within the spectrum of education and experience gained to date, I have been able to successfully culminate a wealth of knowledge and experience suited to my current role. I have also participated in the 'UCB Teachtoo' initiative to network with industry practice.

My key responsibilities are centred on my pastoral and academic role as Lecturer/Year Manager for Undergraduate degree students and supervisory role of Research Projects as well as some internal moderation duties. I have also supported recently the panel for the interviewing of 22,000 applicant volunteering to support the Birmingham Commonwealth Games 2022 legacy, which also promotes experience exchange into my teaching practice.

Teaching

I currently teach on both Undergraduate and Postgraduate programmes, primarily Human Resources for Hospitality Managers, Research Practice, Managing Activities & People, Research Projects, Employability & Professional Development, Managing Across Cultures, Sustainability Leadership, Sustainability & Ethics in Events and Cross Cultural Management for Global Managers.

Research interests and scholarly activity

I am currently collaborating with the University of Oxford on building my understanding of uses of AI in the Higher Education sector, as the technological landscape in both industry and in learning & development evolves.

I have completed a postgraduate programme in Education and was successfully awarded a Masters with merit. My current research activity includes keeping up to date with key changes affecting the Hospitality, Events and Food industry. and management in globalized contexts. I would like to further work towards gaining PhD or a Doctorate level of qualification to build on achievements to date, and achieve the AdvanceHE Fellowship in Higher Education certified status.

I also recently acquired the Digital Tourism Think Tank 'Leadership in Sustainability' certificate and advocate key initiative and teaching practice relayed to Sustainability in modules at Undergraduate and Postgraduate levels of study. AI as an extension of using Digitalisation within the Sustainability agenda is a prime interest and seek openings that showcase how the changing landscape of Industry and operational practices evolving.

External Engagements

I was part of the Volunteer recruitment team for the Birmingham Commonwealth Games 2022 known as the Commonwealth Collective. This involved linking with the local community and processing applications, as well as interviewing potential candidates for 15,000 key roles assigned during the Commonwealth Games. I also supported both the Opening & Closing ceremonies at the games which has been well received for my teaching on Events Modules.

Online webinars with associated subject specialisms and related areas.

Department of Hospitality and Tourism

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