Ankur's Profile
Job title
Lecturer
Academic qualifications
MA Teaching and Learning, Bachelor of Commerce, PGCE in Teaching and Learning, Diploma in Hotel Management
Telephone
Profile
Ankur's academic and industry experience lies in business, tourism, hospitality and events management, spanning almost three decades. His last position before joining University College Birmingham was Director of Rooms Operations within Marriott Hotels, the world’s largest hospitality company.
Ankur has held senior management positions in leading 4 and 5-star hotel brands across United Kingdom and India. This has meant experiencing different cultures in multiple continents and learning from people’s experiences. The businesses he has worked in were focused on providing exceptional service to customers and deliver balance score cards, and that understanding now helps him to share his knowledge with students throughout the various modules he teaches on. Ankur has also gained experience in support functions within revenue management and finance.
Ankur's desire to impart knowledge and share decades of industry experience propelled him into academia, where he learned PGCE and a Master degree with distinction and is now focused on providing student-centred programme delivery and development, and continually driven to make a difference and committed to ensuring the success of our students.
Teaching
Ankur lectures in HE on both undergraduate and postgraduate degree programmes and cover a range of modules around Revenue, Financial and Operations management within Hospitality, Tourism, Events and Aviation courses.
Research Interests and Scholarly activity
Ankur's research interests are in the areas of Revenue, Financial and Operations management in businesses as well use of technology & simulations to improve teaching delivery.